Senior Change Management Consultant
Job description
Accountabilities:
- Change management
- Change communication
- Relationship management
- Systematic problem solving
- Strategic advice
Phases of Change management
1. Planning
- Identification and agreement of the outcomes that the change programme should produce
- Gaining executive sponsorship
- Assessment of the readiness of the organisation
- Realisation planning showing key actions and responsibilities (RACI) to achieve the required change, including milestones
- Proper communication planning at all levels with clearly identified stakeholder groups for resistance management and support building
2. Execution and Implementation
- Implementing and monitoring the actions outlined in the plan, carefully assessing progress and if necessary revising the plan
- Structured communication plan and mechanisms to inform staff about the change programme and how it will affect them.
- Education and training
- Active resistance management by listening to and monitoring of feedback on the planned changes during implementation, and identifying areas where resistance is being encountered.
3. Sustaining
- Measuring the progress achieved against the benefits and the outcomes identified at the start.
- Identification of gaps and resistance to identify possible corrective actions to reinforce the change.
Profile description
- A proven expert in all phases of Change Management (see below) and IT transformation, turning it into a strategic asset
- expected to establish value-adding relationships with executive level, assisting them in determining effective change strategies and in implementing them
- having the experience and skills to develop new (organisation) models that are better aligned to the business goals and needs
- having the ability to influence various stakeholders when issues are complex/ difficult and require diplomacy
- key competencies: autonomy, flexibility, customer focus, empathy, pragmatism, result driven, problem analysis and judgment, influencing and persuasiveness, commitment, courage and self confidence
- key skills: project management, workshop facilitation, training and efficient use of Office and change management tools
- minimal 7 to 10 years of proven change management experience
- languages: Dutch, French, English
Our offer
We offer an attractive remuneration package, including extra-legal benefits. There is room for professional development and advancement. You will work in a creative atmosphere in an international company.
Interested? Please send your application letter and CV to Ilse De Bondt (Ilse.debondt@a-cross.com).
