Responsibilities
- Identify projects, define them and coordinate their succesful implementation
- Develop integrated customer strategies and tactics to maximize CRM value
- Oversee implementation of selected strategies or CRM pilots, assist in the selection of the technology and monitor progress
- Deliver effective change management and business alignment throughout the process
- Measure and communicate Return On Investment (ROI) and effectiveness of programs
- Identify complementary CRM partners in a win win relationship
This job will offer you the ideal opportunity to become a specialist in CRM and e-business in an incredibly challenging market and professional department.
Qualifications
- Outgoing personality, stress-resistant, hands-on-attitude
- Prepared for some hard work in an international environment
- 2+ years of CRM experience, ideally in a marketing or sales environment - and at an international/regional level
- IT affinity
- Strong structured problem solving abilities and intellectual curiosity
- Analytical mind, able to interpret figures in a correct way
- Creative and able to use new technology in a commercial way
- Solid knowledge of Dutch, good knowledge of English, knowledge of other European language is a plus but not a must
- Ideally based in the Netherlands
Interested? Please send your application and CV to careers@a-cross.com .